Privacy Policy
Effective Date: 1 January 2025
1. Introduction
This Privacy Policy (“Policy”) explains how The Careerguard (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you engage with our digital platforms and services, including:
Our website at www.thecareerguard.com;
The job board and employer-facing recruitment platform;
Talent profiles and user-submitted career content;
Our email newsletter and associated marketing communications;
Video content, insight day registrations, and virtual events;
Skills-based assessments and other career-related features and tools.
We are committed to protecting your privacy and complying with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By accessing or using any part of our platform, you acknowledge and agree to the practices described in this Policy. If you do not agree, please discontinue use of the platform.
2. Scope of this Policy
This Policy applies to all users of our services, including:
Job seekers creating accounts or talent profiles;
Employers and recruiters accessing candidate information or posting job opportunities;
Subscribers to our newsletter or educational content;
Users participating in online assessments, events, or interactive content.
3. What Personal Data We Collect
A. Information You Provide
We collect the following categories of data directly from you:
Account and Contact Information: name, email address, phone number, username, password, and region.
Candidate Profiles: career history, skills, educational background, uploaded CVs or videos, personal statements, and job search preferences.
Employer Details: company name, team contact information, job listings, event registrations, payment data, and internal notes.
Newsletter and Marketing Preferences: email address, opt-in status, and engagement data.
Communication History: messages or queries sent via email, contact forms, or live chat, and any feedback you voluntarily provide.
B. Information We Collect Automatically
When you interact with our platform, we collect:
IP address and geolocation data;
Browser type, operating system, and device identifiers;
Pages visited, time spent on site, referring pages, and clickstream data;
Interaction with newsletters or marketing content;
Cookie identifiers and tracking tags (see Section 6).
4. Legal Bases for Processing
We rely on the following lawful bases to process your data:
Consent: for newsletter subscriptions, marketing communications, and cookies;
Performance of a contract: to provide user accounts, process applications, deliver job alerts, and enable employer services;
Legitimate interests: including analytics, platform security, user support, and service improvement;
Legal obligations: where we are required to retain or disclose data under applicable law.
5. How We Use Your Data
We use your information to:
Operate, maintain, and improve our platform and services;
Facilitate connections between job seekers and employers;
Provide customised job alerts, skills recommendations, or profile suggestions;
Register users for events, insight days, or in-person activities;
Process payments and manage employer subscriptions;
Send newsletters, product updates, and relevant marketing materials (with consent);
Respond to user inquiries and provide technical support;
Monitor usage patterns, detect fraud, and ensure the security of our systems;
Comply with applicable laws and respond to lawful requests.
6. Cookies and Tracking Technologies
We use cookies, beacons, pixels, and other tracking technologies to:
Enable core functionality such as login and navigation;
Gather anonymised statistics to improve performance;
Tailor content and user experience;
Track email campaign effectiveness.
You may manage or disable cookies via your browser settings or through our on-site cookie preferences tool.
7. Sharing and Disclosure
We do not sell your personal information. However, we may share data under the following circumstances:
With Employers and Recruiters: if you opt to make your talent profile visible or apply for a job, relevant information will be shared with potential employers.
With Service Providers: trusted third-party vendors who support our operations, including hosting providers (e.g. Railway, Vercel), analytics tools, customer support platforms, and payment processors.
With Legal or Regulatory Authorities: where disclosure is required by law, court order, or governmental request.
As Part of a Business Transaction: in the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity under appropriate confidentiality safeguards.
8. Data Transfers
Your personal data may be stored or processed in countries outside the UK. Where international transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner’s Office (ICO).
9. Data Retention
We retain your data only for as long as necessary to fulfil the purposes described in this Policy, including legal, regulatory, and operational requirements. If you close your account, we may retain certain information as permitted or required by law.
10. How We Protect Your Data
We employ robust technical and organisational measures to safeguard your personal information, including:
Encryption of data in transit and at rest;
Access controls and authentication procedures;
Regular security assessments and monitoring;
Breach response plans and internal data governance policies.
While no system is entirely immune to security risks, we take all reasonable steps to protect your data from loss, misuse, or unauthorised access.
11. Your Rights
You have the following rights in relation to your personal data:
Access: to request details of the data we hold about you;
Correction: to amend any inaccurate or incomplete data;
Deletion: to request the removal of your personal information;
Restriction: to limit how your data is processed;
Portability: to receive a machine-readable copy of your data;
Objection: to processing for direct marketing or based on legitimate interests;
Withdraw Consent: at any time, where processing is based on consent.
To exercise any of these rights, please contact us at info@thecareerguard.com. We aim to respond within one calendar month.
12. Marketing and Communication Preferences
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or updating your preferences in your account settings.
13. Children’s Data
Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have done so without appropriate consent, we will take immediate steps to delete such data.
14. External Links
Our platform may contain links to third-party websites or content. We are not responsible for the privacy practices of these external sites. Users are encouraged to review third-party privacy policies before providing any personal data.
15. Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated through email or a notice on our site. The most current version will always be accessible at www.thecareerguard.com/privacy.
16. Contact
For any questions, concerns, or data access requests related to this Privacy Policy, please contact:
Email: info@thecareerguard.com
© 2025 The Careerguard. All rights reserved.
This Privacy Policy is governed by and interpreted in accordance with the laws of England and Wales.