- Company
- Kite Packaging
- Location
- Waterlooville
- Job type
- Full-time
- Experience
- graduate
The Opportunity
We have an exciting opportunity for a Graduate Account Manager to join our team in Waterlooville.
Founded in 2001 with a unique philosophy of employee ownership, our company has grown from a greenfield start-up to become one of the leading businesses in our sector. We are proud to have received several industry awards, including:
- Top 50 Fastest Growing Companies in the Midlands
- Sunday Times Track 100 Fastest Profit Growth in the UK
- Packaging Company of the Year (2023)
Our success is driven by continuous investment in our people, technology, and innovation – with a turnover approaching £200m.
The role of Graduate Account Manager:
The expectation is to provide first-class customer service to our valued clients and sales support to our sales team, all within a fast-moving B2B environment. You will be required to demonstrate exceptional organisational skill paired with highly efficient, accurate administrative and commercial ability. You will be involved in all aspects of the business cycle and offer an all-round customer focused approach.
Key Responsibilities:
The role will specifically cover the following areas:
- Provide a high level of customer service and communication both verbally and written.
- Build positive working relationships with both internal and external stakeholders.
- To actively upsell and provide solutions to the branch customers.
- Monitoring existing and new customer sales performance to maximise the profitability of the branch whilst remaining competitive.
- To effectively follow the operational procedures and support the growth of accounts in the branch.
- Provide Commercial support to the Commercial Manager and wider South Coast RDC operation.
Key Skills and Essential Experience:
Essential requirements for the role:
- A recent graduate with a 2:1 minimum degree.
- Competent user of Microsoft Office functions.
- Demonstrate strong mathematics and numeracy.
- Ambitious to grow and develop within the business.
- Self-motivated.
The successful candidate will also have the following key skills:
- Be outgoing, positive and have excellent communication skills, particularly on the telephone.
- Be a strong and accurate administrator.
- Be commercially minded.
- Be a flexible and supportive member of the team.
- Manage a healthy workload and maintain focus and organisation.
- Be able to understand and effectively follow company process and procedure.
- Show a desire to learn about new and existing products.
What you will get:
- Excellent competitive salary
- Great work – life balance, 8:00am to 5:00pm Monday to Friday
- 22 days holiday, rising by 1 day each year up to 25, with the option to buy or sell up to 3 days
- After 6 months: Life insurance, Company pension scheme, Cycle to Work scheme, Optional private healthcare scheme
- Eligibility to become a shareholder in the business after 6 months
Education:
- Bachelor’s (required)
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Waterlooville, Hampshire (preferred)
Work Location: In person