Retail Management Graduate Programme

You’ll master:

• Our Culture: You will learn our company values and purpose, followed by a comprehensive introduction to your store.

  
  

• Customer Excellence: Engaging with our community on the shop floor.

• Operational Standards: Deliveries, stock management, and layout optimisation.

Once you’ve mastered the shop floor’s rhythm, you’ll step up as Duty Manager while beginning your introduction to Department Management. Here, your focus expands from your specific department to the entire store ecosystem.

As Duty Manager, you are the "Captain of the Shift," responsible for:

• Safety & Security: Ensuring a safe environment for every teammate and customer; acting as the first point of call for emergencies.

• The Customer Pulse: Managing store flow and ensuring our signature "Gilet Behavior" is consistent from entrance to checkout.

• Live Decision-Making: Making the "game-time" calls—shifting resources in real-time to keep the store performing at its peak.

You will also begin your transition into Department Management by learning:

• Talent & Culture: How to recruit, onboard, and motivate your own team.

• Commercial Dynamism: An introduction to P&L management, economic analysis, and sales drivers.

Now that you’ve mastered the playground, you’ll begin your transition into Department Management. This stage is where you move from supporting a team to owning a business perimeter.Your responsibilities include:

• Commercial Dynamism: Managing your P&L, analysing economic performance, and driving sales growth.

• Strategic Planning: Crafting long-term missions for your department and mapping
• Human Capital: recruiting developing your teammates into the leaders of tomorrow.

• Layout Mastery: Optimising your sales floor to create an immersive, high-performance shopping experience.

From teammate to business driver—this is where your leadership comes to life. You’ll learn to balance human management with commercial results.

• Have a genuine passion for sports and a desire to share that passion with others.
• Be able to communicate effectively and build relationships with a diverse group of teammates
• Thrive in a dynamic and high-paced team environment
• Play with a team and have the willingness to learn and adapt
• Adapt or have a proactive and can-do attitude
• Demonstrate leadership skills

Highly Desirable Qualifications:
While we welcome applications from a variety of backgrounds and experiences, candidates with the following attributes will find themselves particularly well-prepared for this role:

• Recognition Beyond Academics: Demonstrated achievements or awards that showcase dedication, talent, or excellence outside formal educational requirements.

• Active Participation in School or Sports Societies: Involvement in school, community, or sports organisations, showing a proactive and team-oriented approach.
• Retail, Customer Service or Hospitality Experience: Prior part-time work in customer-facing roles (such as hospitality or retail), which contributes to strong interpersonal and service-oriented skills in high-pressure environments.
• Relevant Internship or Work Placement: Hands-on experience through internships or work placements in corporate, nonprofit, or other professional environments that align with their area of study.

• Leadership Experience: Leadership or captaincy roles in school organisations, sports teams, or community groups, reflecting an ability to motivate, guide, and inspire others.